Refund Policy

REFUND POLICY

Last updated: October 4, 2026

Bluewater Detailing Co. aims to deliver professional boat detailing services that meet the scope agreed upon before work begins. This policy explains how we handle cancellations, deposits, and refund requests.

COMPLETED SERVICES AND QUALITY CONCERNS

Services completed as agreed are generally not refundable solely because of a change of mind, except where applicable law provides otherwise.

If you believe our work did not meet the agreed service requirements, please contact us promptly. Include your service date, a description of the concern, and photographs if available.

We will review the issue and, where appropriate, arrange an inspection or corrective work at no additional charge. If we cannot reasonably resolve a failure to provide the agreed service, we will provide an appropriate partial or full refund for the affected work.

Existing damage or limitations explained and accepted before service do not, by themselves, indicate that the service was performed incorrectly.

CANCELLATIONS AND DEPOSITS

Please notify us as soon as possible if you need to cancel or reschedule.

Any deposit will be credited toward your total service price. If you cancel before work begins, payments will be refunded after deducting any lawful cancellation charge or deposit amount that was clearly disclosed and agreed to before booking.

If no such cancellation terms were agreed upon, payments for services that have not started will be refunded in full.

WEATHER AND CANCELLATIONS BY US

Rain, lightning, unsafe working conditions, or conditions unsuitable for product application may require us to postpone your appointment.

If we postpone an appointment, we will offer to reschedule. If a suitable replacement appointment cannot be arranged, payments for the unperformed services will be refunded.

If we cancel your service, you may choose to reschedule or receive a refund for services not performed. We will not deduct a customer cancellation fee when we cancel or postpone the appointment.

PARTIALLY COMPLETED SERVICES

If a service ends before all agreed work is completed, we will explain what was performed and provide an itemized breakdown.

Approved work satisfactorily completed remains payable. Any remaining prepaid balance for unperformed work will be refunded, subject to any lawful cancellation terms agreed before booking.

Concerns about the quality of completed work will be handled under the service-concern provisions above.

MEMBERSHIPS AND PREPAID PACKAGES

Membership and package cancellation rules, including the treatment of unused prepaid services, will be disclosed before enrollment.

Refunds will follow the plan terms accepted at enrollment and applicable law. If we cannot provide prepaid services, we will refund the unused portion.

You may contact us for cancellation assistance or use any cancellation method provided with your plan.

REFUND PROCESSING

We aim to review requests promptly and initiate approved refunds within five business days, or sooner if required by law.

Refunds will ordinarily be issued to the original payment method. If that is unavailable, we will arrange an alternative with you. Your bank or payment provider may require additional time to make the funds available.

YOUR RIGHTS

This policy does not limit any cancellation rights, warranties, or other remedies available under applicable law.

To request a refund or discuss a service concern, contact:

Bluewater Detailing Co.
Phone: (407) 590-9149
Email: bluewaterdetailingco@gmail.com

Please include your name, service date, and invoice or booking reference if available.